1. Introduction

K-Piano Music Learning Foundation (“we,” “our,” or “us”) is committed to protecting the privacy of our students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our services, website at https://kpiano.org, or enroll in our music education programs.

By using our services or website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following categories of personal information:

Personal Identification Information

•       Full names (students, parents, and guardians)

•       Email addresses

•       Phone numbers

•       Mailing addresses

•       Payment and billing information

Audio and Video Recordings

We may collect and store audio and/or video recordings of lessons or student performances only where expressly permitted by the applicable school district. Such recordings are obtained solely with district authorization and are used for educational purposes only.

We do not collect cookies, IP addresses, device information, or browsing/usage data from our website.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

•       Processing billing and payments for lessons and programs

•       Scheduling music lessons and managing student enrollment

•       Communicating with parents and guardians regarding their child’s progress, scheduling, and program updates

•       Sending newsletters and informational emails about our programs (you may opt out at any time)

•       Complying with school and school district requirements and policies

4. Children’s Privacy – COPPA Compliance

We take the privacy of children very seriously. Our services are offered to students, including children under the age of 13. We comply fully with the Children’s Online Privacy Protection Act (COPPA).

•       We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent.

•       Before enrolling a child under 13 in any of our programs, we will obtain written consent from a parent or legal guardian.

•       Parents and guardians have the right to review the personal information we have collected about their child, request corrections, and request deletion of that information at any time.

•       If you believe we have inadvertently collected information from a child under 13 without proper consent, please contact us immediately at info@kpiano.org so we can promptly delete that information.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our programs, including:

•       Payment processors (e.g., Stripe, PayPal) for billing and payment processing

•       Email and newsletter platforms (e.g., Mailchimp) for communications

•       Scheduling tools (e.g., Calendly) for lesson scheduling and calendar management

•       Learning management systems (e.g., Google Classroom) for educational content delivery

These providers are contractually obligated to use your information only for the services they provide to us and to maintain appropriate security measures.

School Districts and Administrators

Where required by our agreements with school districts or educational institutions, we may share relevant student information with school administrators or district personnel in compliance with applicable education privacy laws, including FERPA.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of our students and staff.

6. Data Retention

We retain your personal information for as long as your student is actively enrolled in our programs. Upon disenrollment, we will retain records only as long as necessary to fulfill legal, accounting, or reporting obligations, after which your data will be securely deleted or anonymized.

You may request the deletion of your data at any time by contacting us at info@kpiano.org.

7. Data Security

We are committed to protecting your personal information. We implement the following safeguards:

•       Encryption of sensitive data in transit and at rest

•       Secure password and access controls to limit data access to authorized personnel only

•       Firewall protection for our systems and networks

While we take reasonable precautions to protect your information, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security but are dedicated to maintaining industry-standard protections.

8. Your Rights and Choices

Access and Correction

You (or a parent/guardian on behalf of a minor) have the right to access the personal information we hold about you and to request corrections if any information is inaccurate.

Deletion

You may request the deletion of your personal information at any time by contacting us at info@kpiano.org. We will honor such requests to the extent permitted by applicable law.

Opt-Out of Marketing Communications

You may opt out of receiving our newsletters or marketing emails at any time by clicking the “unsubscribe” link in any email we send, or by contacting us directly at info@kpiano.org.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

•       The right to know what personal information we collect, use, share, or sell

•       The right to request deletion of your personal information

•       The right to opt out of the sale of your personal information (note: we do not sell personal information)

•       The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at info@kpiano.org. We will respond to verified requests within 45 days as required by law.

10. Data Storage

All personal information we collect is stored on servers located within the United States. By providing us with your information, you consent to the storage and processing of your data in the United States.

11. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

12. Mobile Messaging and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the Effective Date at the top of this policy and notify you by email or through a notice on our website. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

K-Piano Music Learning Foundation

Email: info@kpiano.org

Website: https://kpiano.org